Change Log

Updated 11 October 2026 Product update

5–11 October 2026

• Added: HiBob Integration Settings now includes a permission-protected Sync HiBob Now action. The result shows added, updated, cancelled, and removed absences, identifies each affected employee and date range, reports unmapped employees, and confirms any duplicate holiday rows removed.
• Changed: HiBob synchronisation now prevents overlapping runs for the same company, saves each absence replacement safely, and advances its last-checked point only after all changes have been stored. Invalid provider responses and database failures can therefore be retried without silently skipping changes.
• Added: OnRent Events administrators can search for an opportunity and open a read-only preview of its account, identifiers, status, client, venue, project, owner, dates, items, and full source details without creating or changing a TeamTrack event.
• Changed: OnRent Events manual imports can use any active configured account under the normal event-import permission without also requiring integration-administration access. The import identifies the selected account, supports switching systems, ignores stale search results, and keeps the account selected throughout the import.
• Changed: Creating or updating an additional OnRent Events account now enables multi-account operation automatically. People and vehicles linked through those accounts are recognised throughout TeamTrack, incomplete accounts are not treated as active, and Info Panel settings are stored and opened against the selected account.
• Added: Right To Work settings now support multiple notification contacts through a searchable TeamTrack selector. Each contact receives their own daily summary of follow-ups, bookings, and checks needing attention, while per-recipient delivery tracking prevents a retry from resending summaries already delivered.
• Added: TimeCard settings can now control whether approving exported clock times updates the Event Planner grid. Turning this off records the approval and preserves the original planned shift times for both team members and freelancers.
  
• Fixed: Standalone freelancer clock records can now be approved without creating or changing a grid shift, appear in the approved results, and return correctly when approval is undone.
  
• Fixed: BrightHR Holiday absences now retain every provider date. The UK weekend and bank-holiday setting keeps those dates in their mapped holiday type when off, or imports them as Not Available when on; changing the setting updates the existing linked records on the next sync.
  
• Fixed: BrightHR timed lieu now imports when a linked team member has an entirely blank working-hours pattern, retaining the provider's timed duration. Mandatory Leave dates on weekends and bank holidays appear as non-working days without reducing leave or lieu balances, and source absences that still produce no days show a warning.
• Fixed: The team planner now recognises the stored approval flag on BrightHR-imported absences and labels their approval BHR, so approved source leave no longer appears as TBC. No TeamTrack approver is invented.
• Fixed: Booking & Confirmation now includes only dated shifts with usable scheduled times while still accepting a genuine midnight start. Selecting a person selects all of their eligible shifts, and confirmation status markers update only for successfully sent people and shifts with the correct provisional or confirmed wording.
• Fixed: Event QR links now open correctly when an event name contains encoded slashes, spaces, punctuation, or other URL-sensitive characters, and the decoded name is displayed safely on the QR page.
• Fixed: Existing UTF-8 text is now preserved instead of being re-encoded as legacy text across booking and general emails, event and order searches, expenses, mileage, costing output, timecard approval, and CDM documents. Accented characters and Unicode punctuation therefore remain readable.
• Fixed: Grid redraws now cancel an older in-flight request when the date, view, or filters change, so a late response can no longer replace the newest grid with stale results.
• Changed: Availability tooltips show availability-specific notes in a dedicated Availability Notes section beneath the shift time, keeping them separate from general event notes.
• Fixed: Flight and train times selected or normalised in the Travel panel now trigger the save workflow reliably, including values committed by the time picker or when leaving the field.
• Fixed: Event Planner and Pre-Production day-reference and shift-status selectors now consume their responses consistently and display returned names safely, preventing valid selector lists from failing to open.
  
• Fixed: Event Planner's preferred-person selector no longer stops building its list when a candidate has no filter information, so the remaining team members and freelancers stay available for selection.

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Updated 4 October 2026 Product update

28 September–4 October 2026

• Added: Right to Work optional module - Authorised reviewers can record document outcomes, notes, expiry dates, event-specific CAE checks, and internal-staff reviews. New or changed evidence marks an older review as out of date, and supported PDF or image evidence can be previewed without leaving Event Planner.
  
• Added: Right to Work optional module - Event Documentation can be searched and filtered by person, role, email, booking confirmation, traffic-light result, stale review, or internal-review state, with an English or Spanish display option retained while the panel refreshes.
• Added: Right to Work optional module - Reviewers can set an event document deadline, prepare and edit personalised missing-document notices with the recipient's application-form link, send them after the review is confirmed, and see the event's sent-notice history.
• Added: BrightHR's new Refresh BrightHR Types action discovers distinct absence types across the full employee directory and normal sync window before people are linked, without importing, changing, or withdrawing absence records.
• Added: Daily Schedule Excel exports can include uncrewed event shifts when selected on the export form, with pink highlighting that matches the Matrix view.
• Added: A separate View Daily Attendance permission allows current and historical attendance to be viewed without granting permission to edit or approve clock-in and clock-out timings.
• Changed: A Home Office online check now requires the profile PDF containing the photograph and check date before clearance can be recorded. Share-code collection through an application is limited to Freelancer Form V2.
• Fixed: Event Planner applies a blocking Right To Work rule before saving a person to a role, removes an attempted allocation from the screen when it is rejected, and shows the reason with a direct route to the Right To Work review.
• Fixed: BrightHR connection failures now trigger automatic checks every 30 minutes and resume the paused sync after a successful check; temporary saved-secret lookup failures no longer require a manual Test Connection.
• Fixed: Day-based BrightHR absences now import without relying on a TeamTrack working-hours profile, while weekends and bank holidays remain excluded.
• Fixed: Accommodation names, addresses, postcodes, phone numbers, and notes now save reliably while typing or pasting, including edits made while an earlier save is still in progress. Custom accommodation remains editable when no preset is linked, and older lookup responses can no longer overwrite a newer selection.
• Fixed: Splitting a working or warehouse shift keeps its existing OnRent Events activity link where appropriate, so later name changes update the linked activity instead of creating a duplicate.
• Fixed: HireHop contact updates process each selected person once, preventing repeated creation of the same team member or freelancer while retaining the intended one-to-one external link.
• Added: A configured Event Crewing Excel report can summarise selected job types by event days, team days, and freelancer days, with a second sheet breaking down each person's days across those job types.
  
• Changed: Module-setting changes are checked against the current database before cached settings are used, so enabling or disabling a module takes effect across sessions and application processes without waiting for an old cache to expire.
• Changed: Booking-confirmation delivery warnings now distinguish a user who has disabled or not permitted TeamTrack App push notifications from a temporary notification-service outage.

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Updated 27 September 2026 Product update

21–27 September 2026

• Added: A Right To Work workspace brings checking settings, person status, evidence, outstanding actions, and booking reviews together in the Dashboard for authorised users.
• Added: Separate View RTW Records, Manage RTW Checks, and Manage RTW Settings permissions control access to statuses, evidence, checking actions, provider connections, and booking rules without granting broader profile access.
• Added: Right To Work settings can enable in-person document checks, Home Office share-code checks, and a customer-owned digital checking service independently, record the legal employer, and nominate a contact for reminders and action summaries.
• Added: The Right To Work worklist can search, filter, order, and page current team members and active freelancers by type, clearance, and check progress. Selections persist across pages and searches so up to 50 people can be processed together.
• Added: Authorised staff can send secure individual or bulk links for a person to submit their share code and date of birth. The existing freelancer application can also collect these details when enabled, without treating submission alone as clearance.
• Added: Submitted share-code details can be checked explicitly and the returned report, photograph, identity details, employer, permission dates, conditions, and restrictions reviewed before a clearance decision is recorded.
• Added: Unfinished Right To Work checks can be removed after confirmation without changing an existing clearance or booking approval. Processing checks and checks already used in a decision remain protected.
• Added: In-person document checks can retain supporting evidence, the actual check date and checker, document validity, and a required review checklist. Uploading evidence preserves unfinished review entries in the open person panel.
• Added: Home Office Employer Checking Service notices and reviewed business-to-business arrangements can be recorded with their supporting evidence, dates, company information, and justification rather than being inferred from an uploaded document or company registration.
• Added: Right To Work decisions support Cleared, Time-Limited, and Not Cleared outcomes, with follow-up and validity dates, previous decision history, and clear Expired status. Blank validity fields are no longer mistaken for expired dates.
• Added: Event Planner can classify the Right To Work location of an event as UK, Overseas, Mixed, or Needs Review. Existing events require assessment, Mixed events use UK controls, and Overseas events remain outside the UK allocation guard.
• Added: Within Right To Work module, separate team-member and freelancer booking rules can be Off, Warn, or Block All Allocations. Controls cover provisional and confirmed allocations, imports, copied or reactivated shifts, and changes to the person, event, role, date, or time, including the overnight finish.
• Added: Within Right To Work module, An Upcoming Bookings Requiring Attention list identifies assignments in the next 90 days that need a clearance, event-location, restriction, or business-to-business review. Existing bookings are flagged for action rather than removed automatically.
• Added: Right To Work evidence retention can record when employment or engagement ended, retain evidence for the required follow-up period, and place an authorised hold on deletion. Provider responses, documents, submission details, and invitation links are encrypted and isolated by company.
• Fixed: BrightHR abandons a paused absence run if its frozen start date has fallen outside the rolling 90-day window, discards only the unfinished staging work, and starts a fresh scheduled run without altering already imported absences.
• Fixed: BrightHR timed absences use the supplied duration for hourly leave allowances, while day-based allowances use the eligible working date as a whole day and retain explicit first- or second-half indicators. Re-importing after an allowance-unit change updates the existing non-working-day record instead of duplicating it.
• Fixed: Xero exports apply the configured per-diem account code separately from the role's item code, and carry the event tracking category onto per-diem purchase-order lines, preventing those values from being omitted or placed in the wrong field.
• Fixed: Clock Report Excel exports count worked hours as overtime on scheduled weekends or other days with zero expected hours, while preserving the existing tolerance behaviour for ordinary working days, minimum calls, leave, and no-data rows.
• Fixed: Booking confirmation links now validate their person and shift lists before reading or changing bookings. Malformed links stop without database updates, legacy links remain supported, and a requested shift that no longer exists cannot accidentally expand into an all-shifts response.
• Fixed: HireTrack NX venue synchronisation handles UTF-8 markers and recoverable legacy quote escaping, loads large venue lists in 500-record pages, detects repeated or incomplete pages, and refuses to display a partial list when the source data is unreadable.
• Changed: Team Member Ordering excludes people whose employment end date has passed and rejects stale reorder submissions containing them, keeping the ordering list limited to current team members.
  
• Fixed: Event hover titles preserve the saved capitalization and Unicode punctuation, preventing accented characters or punctuation from corrupting the tooltip response and causing the hover to disappear.
• Fixed: HireHop job-name webhooks safely retain quotes, ampersands, backslashes, accented characters, and encoded text while updating only the intended linked event and preserving account-specific reference rules.

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Updated 20 September 2026 Product update

14–20 September 2026

• Added: BrightHR can be connected directly to TeamTrack and enabled for manual or automatic absence synchronisation. 
• Added: BrightHR employees can be reviewed and linked one-to-one with TeamTrack team members, with email-based match suggestions, queued saves, unlinking, and confirmation before ownership of an imported absence is changed.
• Added: BrightHR absence categories can be mapped to TeamTrack non-working-day types, with multiple BrightHR labels allowed to share a TeamTrack type and an Ignore option that withdraws previously imported records on a subsequent complete sync.
• Added: Approved BrightHR absences import as full days, half days, timed absences, or open-ended records while respecting rotating working patterns, bank holidays, and whether the source allowance is measured in days or hours.
• Changed: BrightHR synchronisation covers the previous 90 days and the next 24 months in API-safe date windows, retains paging progress between runs, retries temporary failures with backoff, and can continue automatically through an hourly background worker.
• Added: BrightHR Sync Activity shows run progress, changes, warnings, and errors, with controls to pull one linked person or all linked people. Large pulls remain resumable.
• Fixed: BrightHR records are withdrawn only after two separate complete scheduled checks confirm that they are missing, at least one hour apart. Manual pulls, incomplete responses, unmapped types, and temporary API gaps no longer remove valid leave, while a reappearing absence restores the same TeamTrack record.
• Changed: BrightHR-imported absences remain read-only and source-managed after unlinking or disconnecting the integration. Sensitive source notes and medical details are discarded before storage or logging.
• Added: Team Holiday Accrual can calculate and process each month in sequence from a configured starting point, recording standard, worked, additional, accrued, and carried-forward hours or days for each person.
• Added: Holiday Accrual supports Holiday or Pay preferences and carries an hours deficit forward until it has been worked back. A current-month deficit can be waived independently without accidentally erasing older carried-forward debt.
• Fixed: Holiday Accrual and TimeCard totals now align across employment start and end dates, part months, monthly or weekly working patterns, bank holidays, holiday credits, rounding, and additional-hours calculations.
• Fixed: TimeCard calculates period totals across the complete reporting period, so a missed expected shift on one day no longer cancels genuine overtime worked on another day. Shift swaps, holiday days, and public holidays are handled without producing negative daily overtime.
• Changed: Clock-only TimeCard reports highlight scheduled shifts that have no clock records without inventing worked hours, exclude unavailability from expected work, and stop reporting outside the person's employment dates.
• Changed: TimeCard reports now show additional hours earned and any brought-forward hours deficit used by Holiday Accrual, making the relationship between worked time and accrual adjustments visible.
• Fixed: Incomplete Microsoft Graph responses no longer trigger calendar cleanup. Pagination, foreign or repeated next-page links, oversized calendars, request timeouts, and per-user failures are bounded so one problem account cannot block the remaining calendar jobs.
• Changed: Calendar background work is divided into smaller company and user jobs, staggered and written in a stable order, improving throughput.
• Changed: Calendar feeds now include fuller event and shift information such as references, roles, dress, venue and access details, meetings, contacts, vehicles, drivers, and passengers when the viewer is permitted to see them.
• Fixed: Calendar feeds correctly represent overnight, second, midnight-ending, all-day, and shifts longer than 48 hours. They also use stable unique identifiers, Unicode-safe line folding, and standards-compliant escaping and line endings.
• Fixed: Provisional or unreleased freelancer calendar entries hide sensitive operational details, while declined or cancelled assignments are omitted and confirmed entries retain the appropriate information.
• Added: HireHop purchase-order settings can choose separate daily lines or combined role lines, create a new PO or reuse an eligible unapproved PO, select the resulting PO status, and control whether per diems are included.
• Fixed: HireHop PO updates preserve approved or multiple purchase orders, save each role only once, keep the correct dates and destinations, and retain accurate totals when switching between daily and combined-line modes.
• Changed: Safe HireHop event-detail updates can run through a durable background queue with browser progress reporting and automatic retry. Assignment, purchase-order, creation, and deletion changes remain immediate, and the browser falls back safely if the worker is unavailable.
• Fixed: OnRent Events grouped-service reconciliation now compares staffing quantities for each date instead of averaging across the whole group. It adds or removes only the missing or excess slots for that day, preserves assigned people, and clearly flags unavoidable overstaffing.
• Fixed: OnRent Events activities are completed after the associated shift has finished, including overnight and second shifts. Completed or locked external activities are treated as final instead of entering a retry loop that cannot succeed.
• Changed: Manual OnRent Events client, contact, and venue synchronisation now processes one record per bounded request, preserves ordering, stops on an uncertain result, and reports how many records were definitely saved before a timeout or connection failure.
• Changed: Booking & Confirmation batches repeated people lookups, checks Xero connection state without a live token refresh, and loads crew-sheet images only when requested through a short-lived signed link, reducing panel load time.
• Changed: Event Planner serialises overlapping saves and expensive expansion requests, reuses request-level driver data, streams large result sets, and releases sessions before read-heavy work, improving responsiveness on busy schedules.
• Changed: Shift costing is now handled by one shared calculator across confirmations, panels, reports, APIs, spreadsheets, HireHop, and Xero. Division and role rate cards, minimum hours, tiered overtime, time-of-day rates, overnight or split shifts, overrides, agreed rates, unpaid work, and currency are applied consistently.
• Fixed: Reconfirming a freelancer recalculates the current shift rate before displaying, emailing, and saving it. Booking confirmations also offer the rate option to authorised override-costing users and suppress empty or zero-value rate rows.
• Fixed: CDM signatures are positioned correctly on rotated and non-typeset PDF pages, including pages whose existing graphics use a transformed coordinate system.
• Fixed: CDM and production-document generation has been updated to prevent concurrent exports from colliding and avoiding missing formatting or incorrect 404 pages.
• Changed: Custom CDM section headings use the same styled heading layout as standard sections, giving generated documents a consistent structure.
• Fixed: Non-working-day change emails identify both the leave owner and the person who made the edit, show the previous and new dates consistently, link to the correct pending or approved record, and send the appropriate acknowledgement to the owner.
• Fixed: Availability searches for required tools now use the correct team or freelancer record and exact tool identifiers, require every selected tool, and no longer produce false matches.
• Fixed: Freelancer application forms lock only skills that have an explicit configured rating. Unrated or legacy skills remain editable, hidden rated skills are preserved, and changing a rating updates the lock correctly.
• Fixed: Overtime periods align to calendar dates across daylight-saving changes and complete Sunday boundaries, keeping weekly numbering and date allocation stable.
• Changed: Daily Schedule spreadsheet exports reuse timeline styles instead of rebuilding them for every cell, substantially reducing export time without changing the workbook's appearance.
• Changed: Microsoft connection flows now ask which remembered Microsoft account to use, making it easier to connect the intended work account instead of silently reusing a previous session.
• Changed: Xero authorisation now requests the narrower invoice-specific accounting permissions required by current Xero scopes without changing the resulting invoice and purchase-order workflows.

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Updated 13 September 2026 Product update

7–13 September 2026

• Fixed: TimeCard's Approve Within Flagged Range option now compares both actual clock-in and clock-out differences with the configured early and late thresholds. Manual, incomplete, and multi-shift records remain outside automatic approval.
• Fixed: Risk and warning approvals now follow the dedicated approval permission in both the interface and the save endpoint. Unauthorised approval or global-note fields are rejected server-side, while permitted notes are no longer cleared merely because an omitted field was not posted.
• Fixed: OnRent Events activity deletion is sent before the local shift record is removed, preventing the integration's safety check from seeing the shift as already absent and silently skipping the external deletion.
• Changed: A configured Event Planner workflow can open the relevant HireHop job from the event reference even when an older record does not yet contain the separate stored HireHop job identifier.
• Added: Manual Clock-In settings can enable a QR-code option for configured workflows, giving staff a scannable route to the intended clock-in page.

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Updated 6 September 2026 Product update

31 August–6 September 2026

• Changed: Booking & Confirmation can bring an OnRent Events-only crew assignment into an open TeamTrack slot, or create the mapped role and assignment when needed. Staffing totals are refreshed afterwards.
• Fixed: TeamTrack waits to send OnRent Events confirmations while an opportunity is Provisional or Allocated. Confirmations are retried when it moves to Reserved or Order.
• Fixed: Editing a freelancer preserves address and other restricted details when those fields are hidden or were not submitted; clearing a field you can edit still works.
  
• Fixed: Event Planner now checks confirmation against the selected role and scheduling group, so a person confirmed elsewhere on the same day is not shown as confirmed for the wrong assignment.
• Fixed: YouManage employee mapping list now shows all records correctly. 
• Fixed: Production documents show the Event Information heading only when a permitted food, accommodation or dress detail contains visible content.
• Changed: New event file folders are visible to freelancers by default where that access is intended. Deleting the selected folder returns the file panel to its root.
• Changed: People and availability searches can match a person’s filter or group labels as well as their name.
  
• Fixed: Event Planner only loads Project ID when the Projects module is enabled. Microsoft 365 links remain available independently.
• Fixed: Event expense, mileage and People Costing exports handle file names and spreadsheet dates more reliably.

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Updated 30 August 2026 Product update

24–30 August 2026

• Added: Booking & Confirmation compares live OnRent Events crew assignments and confirmation states with TeamTrack. It highlights missing or mismatched people and roles and offers safe pull or push repairs where available.
• Added: Event Planner can run a full OnRent Events re-sync for a linked event, showing progress and the resulting changes.
• Changed: OnRent Events updates reconcile people and vehicle assignments against the current external booking, including removals, instead of leaving outdated assignments behind.
• Fixed: Queued OnRent Events changes check that the assignment still exists and that the change is still needed before applying it.
• Changed: Final OnRent Events sync successes and failures appear in the event Change Log. Intermediate attempts remain in Attempt History.
• Fixed: Confirmations held while an OnRent Events opportunity is Provisional are retried when it moves to Reserved or Order, without repeating a completed or cancelled confirmation.
• Changed: OnRent Events import rules can exclude opportunities with a designated outstanding-items marker or from an excluded store.
• Added: YouManage integration settings let authorised users test the connection, map employees and absence types, and run an absence sync.
• Added: YouManage absences can update TeamTrack non-working days. A log shows the affected person, dates, action and processing status, with restricted replay controls for support staff.
• Fixed: Non-working-day allowance checks consistently account for holiday years, start dates, carried-forward days and partial days when leave is added or approved.
• Changed: Qualification warnings begin 60 days before expiry. Team and freelancer pages identify relevant upcoming and expired qualifications where you have permission to view them.
• Changed: People information cards respect field-level permissions for confidential, qualification, location and integration details.
• Added: The Projects module can be enabled or disabled for a company; Event Planner shows project selection only when it is enabled.
  
• Changed: Booking & Confirmation and CDM shortcuts appear from event pages and searches only when the user has the relevant permission.
• Added: Freelancer Invoice settings can independently show or hide Due Date and Notes in the app submission form.
• Added: Booking-confirmation and event-times emails can include separate venue start and finish times, with a clear next-day label for overnight times.
• Fixed: HireHop purchase-order updates retain all days belonging to a person and role, avoiding missing days or duplicate lines.
• Fixed: HireHop vehicle imports apply the same overnight and final-morning treatment as crew shifts.
• Fixed: Company logos now appear consistently in booking messages, requests, timesheets and exported documents.

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Updated 23 August 2026 Product update

17–23 August 2026

• Added: OnRent Events account management supports multiple named connections. Administrators can test, rename and activate each connection independently.
• Added: Where multiple OnRent Events accounts are enabled, event import starts with an account choice. Imported events remain linked to the account they came from.
• Added: Mapping screens can connect OnRent Events services, transport services, people, vehicles and stores to the corresponding TeamTrack records, with suggestions and options to create or ignore unmatched records.
• Changed: Client, contact and venue updates can be linked to a selected OnRent Events account. A nominated source account controls updates to records shared between connections.
• Added: The OnRent Events Sync panel shows outstanding changes, completed attempts, errors and retry times for an event or the company. Authorised users can retry or dismiss failed work.
• Changed: OnRent Events changes are sent promptly, and temporary failures are retained for another attempt. Paused accounts keep their outstanding changes until reactivated.
• Fixed: Booking confirmations for linked OnRent Events assignments keep multi-day shifts together and avoid repeating confirmations that are already complete or no longer current.
• Fixed: OnRent Events mapping screens now load larger record sets and show failed requests instead of silently changing the connection state.
• Changed: Eligible signed-in or assigned team members can open OnRent information panels for their events.
• Fixed: HireTrack NX imports handle unassigned crew rows and UK or US date and time formats while retaining the times of multi-day schedules.
  
• Fixed: Booking-offer app notifications identify the specific offer so an individual-day or partial response opens the correct booking.
• Fixed: Production documents include email addresses alongside phone numbers when the selected contact display options request them.
• Fixed: Accommodation edits reject invalid dates and unusually long stays, while changes to a booking affect only the relevant group.
  

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Updated 16 August 2026 Product update

10–16 August 2026

• Changed: Individual Day Confirmation is now available in the standard Booking & Confirmation workflow. Recipients can accept the days they can work and reject the others.
• Fixed: When automatic reallocation is enabled, only rejected days from a partly accepted booking become available for reassignment. Fully rejected bookings retain their recorded response and assignment history.
• Changed: Booking & Confirmation history now keeps the relevant dates and roles when shifts are split or removed. SMS acceptances and rejections appear as grouped booking actions.
• Fixed: Sending a booking confirmation now warns you when no valid recipients remain. If a sending error occurs after messages may have gone out, check the Communications history before trying again.
• Added: ClickSend message logs now show later delivery results and reasons for failed delivery, so a message accepted for sending is not mistaken for one delivered.
• Changed: ClickSend setup loads registered Alpha Tags with their approval status and country coverage. Pending or rejected tags cannot be selected.
• Fixed: An unanswered availability request stays visually neutral until the person replies. SMS delivery failures appear separately from a declined response.
• Changed: Team Holiday includes people with valid leave in the selected holiday year even if no allowance has been set, with a No Allocation Set warning.
• Added: TimeCard administration can decide whether manager and director approval access also applies to Team Shifts.
• Changed: People with Travel permission can open the Travel panel from event details and event menus.
• Changed: Event Planner shows collapsible month controls when a schedule spans more than one month.
• Changed: HireTrack NX setup page now lets you choose a UK or US date format, helping imported jobs, crew, vehicles and venues show the intended dates.
• Changed: Company Info can now be switched on or off for the TeamTrack app in module settings.

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Updated 9 August 2026 Product update

3–9 August 2026

• Changed HireHop crew purchase orders can consolidate a person's shifts for the same role into one role-level line, calculate the combined cost, remove redundant shift lines, and refresh existing purchase orders when confirmation details change.
• Added Per diems, travel contributions, and miscellaneous expenses can be included in HireHop crew purchase orders. Cost Control shows when data has changed and can resynchronise one person or all affected people while preserving successful updates and reporting individual failures.
• Changed OnRent Events event imports now resolve manually entered opportunity destinations against existing TeamTrack venues, use geocoding to normalise incomplete addresses, and create a new venue only when a confident match cannot be found.
• Added Venues can hold multiple named contacts with phone and email details. Relevant contacts can be selected per event, retained when an event is cloned, and included in crew spreadsheets, Word exports, and production documents.
• Changed Event Planner separates long schedules into collapsible month sections and provides a collapse-all control, making multi-month roles and vehicle schedules easier to navigate without changing the underlying shift order.
• Changed Roles can be converted from individual People scheduling to Group Scheduling with shared shift references, validation after saving, and a clear audit-log entry. The planner also avoids incorrectly splitting a valid group schedule back into separate people.
• Changed Availability requests in Event Planner can be searched, sorted by supported columns, and reviewed with clearer single- or multi-range date labels.
• Changed Hired vehicles now appear consistently in scheduling matrices, including their hire registration. Vehicle rows are ordered predictably by optional group name, scheduling group, vehicle type, registration, and assignment state.
• Changed People searches and selectors across event planning, crewing, travel, pre-production, availability, timesheets, drivers, and integrations now search the same configured display name that users see, including preferred freelancer names and compound surnames.
• Added Mobile App settings can enable the Projects module and configure People on Other Events separately for team members and freelancers, including the same-project or same-venue filters, returned person types, and whether phone or email details are shown.
• Fixed Timecard reports now keep genuinely continuous event and working shifts together, while separated second shifts appear as distinct rows and contribute their correct scheduled or clocked hours.
• Fixed Approval-controlled Timecard exports now display and include the appropriate approved first or second shift, while retaining the intended exemptions for users who do not require approval.
• Fixed Automatic overtime handles partial-hour, half-day, and full-day leave or time-off durations without applying lunch or day fractions twice, and its report is shown only when a valid overtime configuration exists.
• Changed ClickSend setup supports dedicated numbers, approved own numbers, the shared-number pool, and registered Alpha Tags, while enabling reply automation only for sender types that can receive replies. Booking SMS messages can optionally include an assigned purchase-order number.
• Added ClickSend can send a configurable response to unmatched inbound messages and email the original requester when an SMS updates availability or accepts or declines a booking. Corrected replies are matched back to the actionable request without being confused by an earlier automatic response.
• Changed Accommodation planning now warns when the same person has multiple hotels booked for an event instead of presenting the bookings as a single unqualified accommodation marker.
• Added Supported production documents can include each assigned person's vehicle registration, making transport details available alongside the crew schedule.
• Changed Administrators can reorder qualifications and, where team-scoped ordering is enabled, reorder only the members in teams they manage. Contract type is also displayed and searchable in the team list.
• Fixed Event creation, event cloning, and order copying now prevent duplicate submissions, omit internal creation tokens from copies, and return a clear error when a new record cannot be created.

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Updated 2 August 2026 Product update

27 July–2 August 2026

• Changed Event Planner prevents payroll-exported shifts from being deleted, reverted, retimed, or replaced through broader role and day changes, protecting figures already sent to payroll.
  
• Fixed Current RMS allocation updates now resolve the correct TeamTrack scheduling group for linked team members and freelancers instead of applying an update to the wrong group.
• Changed ClickSend now distinguishes dedicated numbers from verified own numbers. Reply automation and inbound webhook rules are disabled for own numbers because replies go directly to their handset, with the limitation explained during setup.

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Updated 26 July 2026 Product update

20–26 July 2026

• Added Freelancers can submit invoices to enabled linked companies through the app, including invoice number, dates, currency, net, VAT, total, notes, and a single supporting PDF or image.
• Added Submitted freelancer invoices can be searched by status, freelancer, date, or free text and reviewed with their document, financial details, internal notes, and complete status history.
• Added Finance users can approve or decline invoices, mark them sent for payment with an expected date, and mark them paid with the actual payment date. Invalid status transitions are blocked and decline reasons are required.
• Added Configurable invoice notifications alert selected team members when an invoice is submitted and notify freelancers by email and app push when selected statuses change; submission emails can include invoice details and the uploaded file.
• Added The freelancer invoice API supports listing, creating, editing, voiding, and soft-deleting invoices across linked companies, while preventing processed invoices from being edited or deleted and recording every action in an audit trail.
• Added An AI-assisted invoice reader extracts structured supplier, customer, invoice, date, currency, line-item, VAT, and total information from supported PDF and image files, validates the returned structure, and flags totals that do not reconcile.
• Changed HireHop can create or reuse standalone freelancer purchase orders for confirmed working and warehouse shifts, add or update individual shift lines, calculate applicable costs and VAT, advance the PO to the configured status, retain returned PO and line identifiers, and retry once when a stored PO reference is stale.
• Changed Production-document information presets can be assigned to specific document sections and job types or groups. Ten configurable global sections can be named, enabled, populated with default text or placeholders, collapsed for easier administration, and ordered consistently.
• Added IR35 factors can be exported as an Excel matrix for freelancers who worked during a selected date range, with one column per configured factor and clear validation of the requested dates.
• Changed Event-costing workbooks can include approved mileage with traveller, journey, distance, currency, rate, subtotal, and approval date information.
• Changed Freelancer nicknames are now included in search across communications, documents, expenses, mileage, requests, reports, integrations, contracts, qualifications, and people selectors.
• Changed ClickSend setup can load approved own numbers as well as dedicated numbers and clearly separates the available sender-number types.
• Added Xero can be enabled or disabled for individual companies from the central company activity administration view.

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Updated 19 July 2026 Product update

13–19 July 2026

• Added ClickSend SMS integration for availability requests and booking offers, including account and sender-number setup, secure response links, optional YES/NO reply codes, inbound reply processing, rate limiting, and searchable inbound and outbound message logs.
• Changed Booking confirmations can now be sent by any available combination of app notification, email, and SMS. Recipient consent, phone numbers, international dialling codes, registered app devices, and email availability are checked before sending, with delivery totals and clear warnings returned to the sender.
• Added An individual-day booking confirmation workflow allows recipients to accept or reject each selected shift separately. Accepted days continue through connected scheduling systems, while rejected days are archived or returned to the planner for reallocation and are itemised in the response notification.
• Changed The audit log now provides clearer booking-confirmation methods and day/role details, records manual confirmation and cancellation actions, captures removed-role details, and preserves the people, vehicles, dates, times, costs, and source information associated with deleted events.
• Changed Current RMS contact synchronisation now uses the correct membership filter, shows contacts already linked to TeamTrack records, provides more precise linked/unlinked filters, and prevents bulk import from duplicating existing links. Loading states were also added to stop repeated sync requests.
• Changed Supported Current RMS event-planner reconciliation now runs in the background and reports its status after the planner opens, reducing the time users wait for linked allocations to be checked.
• Added Day-based overtime requests are now supported in configured workflows alongside hourly overtime, with the selected unit carried through request forms, event timings, visitor views, app views, and approval emails.
• Fixed Daily Attendance now includes valid leave that does not require approval when the company's leave-approval setting is disabled. Cancellation status tooltips and contract-type editor permission checks were also corrected.

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Updated 12 July 2026 Product update

6–12 July 2026

• Changed Timecard reports and exports now resolve edited, clocked, and scheduled times more consistently, merge split clock sessions without double-counting, retain approval state, handle overnight and unset-midnight values, and apply callout, lunch, minimum-hours, and overtime rules more accurately.
• Fixed Timecard edits update planner times only when the linked integration permits it, preventing Current RMS or HireHop-managed timings from being overwritten while still allowing ordinary TeamTrack shifts to update normally.
• Changed Payroll totals now use the hours and overtime actually shown in the report. Holiday-conversion defaults use the employee's full available balance and configured conversion step, while per-diem totals handle formatted numeric values and newly added rows more reliably.
• Changed HireHop crew purchase orders now reuse an existing PO for the person, create or update the required line for each linked shift, account for same-day minimum hours, retain individual PO-line identifiers, and expose failures without discarding successful work.
• Added HireHop crew PO information can be viewed from Cost Control with line descriptions, status, ex-VAT, VAT, and total values, making it easier to reconcile TeamTrack staffing costs with HireHop.
• Fixed HireHop job-status webhooks accept both the original and newer payload formats, so linked event statuses continue to update and eligible jobs can still be imported automatically.
• Added Month-view accommodation markers show both confirmed bookings and future shifts that still require accommodation. Hover details include the event, hotel, booking reference, stay dates, notes, venue, and addresses.
• Added Event-planner venue addresses can be viewed from shift-level venue hovers and copied directly, reducing the need to open venue records to retrieve location details.
• Added The timecard export identifies shifts edited after their previous export and can filter to those records only. 
• Added A first/last-date-only option for HireTrack imports were also added for supported workflows.
• Changed SelectHR imports now map the Division field to the TeamTrack department, display the source division during review, and use the employee start date. Freelancer VAT numbers also retain their full stored format instead of being forced to integers.
• Fixed Event timelines, contract-type permissions, duplicate event-reference matching, and customer-specific report labels and access checks were corrected.

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Updated 5 July 2026 Product update

29 June–5 July 2026

• Changed Current RMS vehicle synchronisation now reconciles allocation changes more reliably, removes stale asset assignments, preserves an existing valid TeamTrack vehicle where appropriate, and records audit information when an allocation cannot be matched cleanly.
• Added Per-diem, travel, and miscellaneous expense lines can be selected for Xero purchase-order and staffing-invoice exports, with a separate account code for per-diem invoice lines.
• Added Cost Control users can export purchase orders for selected people to Xero and delete an associated Xero purchase order after confirmation, allowing incorrect POs to be corrected without leaving the event view.
• Changed People-costing workbooks can sort people by surname and include a per-person summary of each distinct shift rate, its total hours, and calculated amount. Clocked hours are used when available, with scheduled hours as the fallback.
• Added My Expenses and My Mileage tables now show when each claim was added, alongside the claim date and its submitted or approved date where applicable.
• Fixed Working-hours records containing a midnight-to-midnight placeholder are displayed as blank rather than as a genuine 24-hour working pattern.
• Changed Casual workers can submit availability through the app without requiring an unrelated team-module flag.
• Fixed A customer vehicle report now groups entries by vehicle type rather than vehicle name, and the freelancer-to-team-member conversion error now clearly states that a password is required.

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