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Get practical help from the TeamTrack support team—whether you have a question, need to report an issue or want to keep the operation moving.

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Need help with TeamTrack? Our support team is here to investigate problems, answer questions, and get you moving again.

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Help us investigate your issue

The more context you provide, the more quickly we can understand and reproduce the problem. Please include:

  • A clear description of what happened and what you expected to happen.
  • Step-by-step instructions explaining how we can reproduce the issue.
  • Where in TeamTrack the issue occurs, such as the page, report, event, or workflow.
  • A specific example, including the relevant users, records, and dates.
  • Any error message or unexpected result you received.
  • Ideally, a short screen recording. Otherwise include an uncropped screenshot of the full browser or application window so the surrounding context remains visible.

Open TeamTrack

What Is Your TeamTrack Subdomain?

TeamTrack links need your organisation’s subdomain so they open in the right account. It is saved only in this browser and is not sent to the support site.

https:// .teamtrack.uk