TeamTrack’s policies are maintained on the main TeamTrack website, so these links always take you to the current approved version. Select a policy below to open it on TeamTrack.uk in a new tab.
Service and Account Policies
- Acceptable Use Policy — the standards customers and authorised users must follow when using TeamTrack, its apps, APIs, integrations and website.
- Privacy Policy — how THRIVE IT LTD. trading as TeamTrack collects, uses, protects and retains personal data across the website and service.
- Terms of Service — the subscription, access, support, billing and contractual terms that apply when an organisation uses TeamTrack.
- Data Processing Agreement — the controller and processor responsibilities that apply when TeamTrack processes customer personal data.
- Third Party Sub-Processors — the service providers supporting TeamTrack, the work they perform and the data they may process.
Data Protection and Security Policies
- Business Continuity & Disaster Recovery Policy — how TeamTrack prepares for disruption, restores critical services and tests its recovery arrangements.
- Data Breach Policy — how suspected personal data breaches are recognised, reported, contained, assessed and reviewed.
- Data Protection Policy — TeamTrack’s framework for lawful, fair, secure and accountable use of personal data.
- Data Retention & Secure Deletion Policy — how customer data, backups, support records and business information are retained and securely deleted.
- Information Technology & Information Security Policy — the security principles and controls protecting TeamTrack’s platform, systems, source code and customer information.
- Secure Software Development Policy — how security, privacy, testing and vulnerability management are included throughout TeamTrack’s development process.